Returns

Ego Tactical Custom-Printed Case Return Policy

From first visit to order delivery, we want you to be completely satisfied with your experience. All products carry a 90-day "print-quality guarantee" beginning from the day product is shipped from our warehouse, unless otherwise noted.

EGO Tactical custom UV-Laser prints each Limited Edition case when it is ordered.  You picked the design, you picked the brand and the case size, it's a one-of a kind, just like you! 

Unfortunately, like a custom tailored suit bespoke just for you, we are unable to take a return for full refund, as we have no way to resell your custom combination of design/brand/case size the you requested. 
The design/brand/size combinations that we offer are in the millions, and finding another customer for that exact design/brand/size combination could be impossible! 
We do offer a discount code "10offego" for those customers who ordered the wrong case size for their phone and need to place a new order for the correct item.