EGO Tactical, located in Huntington Beach, CA, UV-laser prints directly onto all of our Magpul Industries, Urban Armor Gear, Pelican Products, Otterbox & Rugged Shield branded phone cases one by one, bespoke just for you!
Yes, ALL cases are UV-printed and customized in the Surf City U.S.A.!
Placing an order is as easy as 1. 2. 3...
1. Choose one of our 2000+ printable images on it's product description page.
2. To the right of each design (on a mobile phone it is below), there is a selector for Phone Brands where you can select your phone's brand.
3. Then select one of the Phone Models from that brand and the available case brands will appear!
How do I find out what Phone Model I have?
For Apple iPhones: Click on the (⚙ Settings) Gear Icon on your phone, tap: Settings > General > About > Model. There your model will be shown.
For Android Phones: Click on the (⚙ Settings) Gear Icon on your phone, tap: Settings > About Phone. There your model will be shown. Or, restart your phone, and the model name will be shown on screen during restart.
Questions and Answers.
Q: How long does it take from the time I order the custom case, to the time I receive the package?
A: We print and ship every day, so that gives us a turnaround time of about 1-2 days. We ship USPS, so from Huntington Beach, CA it can take 1-5 days with First Class mail to reach you depending on how far away you are from us.
Q: Are all of your cases custom-printed?
A: Yes! We stock the raw, unprinted cases, and print each case to order with your specific graphic on the case brand and phone model you choose.
Q: If I have a case I want you to customize for me, how do I do that?
A: Just go to www.egotactical.com/sendus and follow the instructions on the page.
Q: I have a custom graphic I want printed. How do I do that?
A: Just go to www.egotactical.com/custom and upload your image and select a case brand and phone model, and we will make is especially for you!
Q: Do you offer a Military Veteran Discount?
A: Yes we do! Just enter the word VETERAN in the coupon code box at checkout.
Q: Can I return my case for a refund?
A: Unprinted cases and accessories can be returned, but custom-printed cases are unable to be returned since they cannot be resold since the exact Print Design/Brand/Model combination you choose is literally 1 in-a-million.
Q: How can I make changes to my order?
A: Hurry! Contact us by email or by phone, or even by Facebook messenger found on the lower part of this page for instant access to someone at EGO Tactical who can change or alter your order before we print and ship it out. If it has been printed and shipped out already, we are not able to make any changes.
Q: How do I know if my order was placed successfully?
A: You will receive an email confirmation once you order is placed. You will also receive an email when your order is printed and processed by us. Please also check your spam email box for our email confirmation as sometimes that can happen.
Any additional questions, please feel free to contact us by phone, email or Facebook Messenger.